Skrey

Gorgias integration on Shopify

Gorgias is a helpdesk built for e‑commerce. It brings email, chat and social media into one inbox and shows customer and order data next to every ticket.

What we do

We integrate Gorgias with the Shopify store, connect the contact channels and set up rules, macros and automations so the team answers common questions faster.

  • Store integration

    Order and customer data visible on every support ticket.

  • Channels

    Email, on‑site chat and social media in a single inbox.

  • Macros and rules

    Canned replies, tags and automatic ticket routing.

  • Self-service

    Automatic answers to questions such as order status.

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