Gorgias integration on Shopify
Gorgias is a helpdesk built for e‑commerce. It brings email, chat and social media into one inbox and shows customer and order data next to every ticket.
What we do
We integrate Gorgias with the Shopify store, connect the contact channels and set up rules, macros and automations so the team answers common questions faster.
Store integration
Order and customer data visible on every support ticket.
Channels
Email, on‑site chat and social media in a single inbox.
Macros and rules
Canned replies, tags and automatic ticket routing.
Self-service
Automatic answers to questions such as order status.
Other partners
- AWSCloud infrastructure for headless stores, integrations and custom services.
- AlgoliaFast product search and discovery, with filters and merchandising.
- DoofinderSmart site search for online stores, with filters and merchandising rules.
- KlaviyoEmail and SMS marketing on customer data. We are a Klaviyo Gold Partner.
- E-goiMultichannel marketing automation: email, SMS, push and loyalty.
- nappsNative mobile app for Shopify stores, synced with the catalogue.
- SolidgateOnline payment processing and orchestration platform.
- ReveniReturns and exchanges, with instant refunds.
- GrowaveLoyalty, reviews, referrals and wishlist in one Shopify app.
- RebuyPersonalised recommendations, upsell and cross‑sell for Shopify.