2. Types of Information Collected
In our capacity as an “administrator” under the RGPD, we retain two types of information:
a. Personal Data
This is information that identifies you or can be used to identify or contact you and may include your name, address, email address, telephone number and billing information.
b. Non-Personal Data
Like most websites, we gather statistical information and other analytical information collected on an aggregate basis from all visitors to our site. This Non-Personal Data includes information that cannot be used to identify or contact you, such as demographic information, browser types and other anonymous statistical data related to your use of our site.
3. Security of your personal data
Personal and non-personal data are kept on secure servers hosted by Skrey. The nature of the Internet is such that we cannot completely guarantee or guarantee the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be totally 100% secure. However, we take all reasonable steps (including appropriate technical and organizational measures) to protect your data at all times. Your privacy is critical to us.
4. Reasons why we retain your information
We use Non-Personal Data from our site visitors in aggregate form to gain a better understanding of where our visitors come from and to help us better design and organize our site.
We will process any Personal Data you provide to us for the following purposes:
To provide you with the goods or services you have requested To contact you, if necessary, regarding your request or to respond to any communications you may send To keep you informed of updates to our services and planned maintenance.
5. Reasonable retention of personal data
According to the RGPD, the data submitted to us during registration will be kept as long as there is an active service associated with your account, and solely for the purpose of acting as a point of contact between the customer and billing, not being shared with you. no one outside Skrey. Once all services are canceled, your data will be kept for 12 months, available upon request, after which it will be deleted from our systems automatically and permanently. This does not apply to invoices or other data that we are legally required to keep. Requests regarding your data can be made via ticket or to the email address [email protected].
6. Disclosure of information to third parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information from other users of our site. For example, we may inform third parties about the number of unique users who visit our site, the demographic analysis of our community users of our site, or about the activities in which our site visitors participate while they visit it. Third parties to whom we may provide this information may include business partners, sponsors, licensees, researchers and other similar parties.
7. Business Sale
8. Update, verification and deletion of personal data
You may inform us of any changes to your Personal Data and, in accordance with our obligations under Portuguese Law and RGPD, we will update or delete your Personal Data accordingly. To find out what Personal Data we store, or to update, change or remove it from our database (right to be forgotten), please email us at [email protected]. Removing our systems will also result in the termination of any services currently active on your account. No refunds may be provided for the billing period in which this action is taken.